About Our Shipping


  • Shipping Delivery Time & Logistics Policy

    Last Updated: 2026.7.16

    We provide tax-included & customs-cleared door-to-door shipping services for all orders. We offer two main shipping methods: China-Europe Railway Shipping and Air Express Shipping. All shipments include customs clearance, import tax, and final local delivery.

    1. China-Europe Railway Shipping

    • Minimum weight: 12KG

    • Delivery time: 45–50 working days

    • Service included: Full customs clearance, all import taxes, door-to-door delivery

    • Final delivery carrier: UPS only (No DPD service)

    • Applicable items: General goods, daily supplies, electronic products, clothing, shoes, food, snacks, cosmetics, powder goods, tea, medicine and other sensitive goods. Over-sized furniture is also acceptable upon request.

    1. General Air Shipping (Fast Delivery)

    • Minimum weight: 1KG

    • Delivery time:10–12 working days

    • Service included: Customs cleared, tax paid, door-to-door delivery

    • Applicable items: Clothing, bags, home goods, books, plastic toys, small electric devices, magnetic and electronic products.

    1. Sensitive Goods Air Shipping

    • Minimum weight: 1KG

    • Delivery time: 10–15 working days

    • Service included: Full tax & customs clearance service, home delivery

    • Applicable items: Food, drinks, cosmetics, branded goods, medicine, liquid and cream products.

    1. General Shipping Terms & Delay Exclusion

    All shipping times above are standard delivery durations under normal customs conditions. Delivery delays may occur due to reasons beyond our control, which are not eligible for compensation:

    • Customs inspection, random check or local customs detention

    • Flight cancellation, railway delay, weather impact, local strikes or public holidays

    • Incorrect customer address, unsuccessful delivery or customer refusal of package

    All our shipping methods are duty-free and fully cleared. Customers will not receive additional customs bills or clearance requests.

    Railway freight is suitable for large-volume shipments and business buyers.

    Air freight is suitable for small-volume orders and urgent deliveries.

    Our Recommendation: We highly suggest that all buyers choose railway freight. Although the transit time may be slightly longer, this is the safest and most reliable option since some of our products are classified as sensitive goods.

    Last update 16/7 2026



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